Privacy policy
Information We Collect
When you visit or make a purchase from Totestra, we may collect information that you provide to us, such as your name, email address, billing and shipping address, phone number, order details, and payment-related information.
We may also automatically collect certain information when you use our website, including your IP address, browser type, device information, pages viewed, and information about how you interact with our website.
How We Use Your Information
We use personal information to:
- Process and fulfill orders and payments;
- Ship products and provide order tracking;
- Communicate with you about your orders, returns, or customer service requests;
- Maintain and improve our website, products, and services;
- Detect and prevent fraud, abuse, or security issues;
- Send marketing communications when permitted by applicable law and where you have provided the appropriate consent.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to keep the website functioning properly, remember preferences, understand website traffic, and improve your shopping experience.
We may use essential cookies as well as analytics or advertising-related technologies provided by third-party services. You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
Payments and Third-Party Services
We use third-party service providers to operate our online store, process payments, provide shipping services, analyze website usage, and support marketing activities.
Depending on how you interact with our website, these providers may include Shopify, payment processors, shipping carriers, analytics providers, and advertising or marketing platforms.
These service providers may receive information that is necessary to perform services on our behalf. Payment information is processed through the applicable payment provider and is not handled directly by Totestra except as necessary to process your order.
Information Sharing
We may share personal information with service providers that help us operate our business, such as payment processors, fulfillment and shipping providers, website hosting and e-commerce providers, analytics services, customer support services, and marketing platforms.
We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights or property, or prevent fraud or security threats.
We do not sell your personal information for monetary consideration.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business and transaction records, resolve disputes, comply with legal obligations, and enforce our agreements.
International Data Transfers
If you access our website or purchase from us from outside the United States, your information may be processed or stored in the United States or other countries where our service providers operate. These countries may have data protection laws that differ from those in your country.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to request access to, correction of, deletion of, or a copy of certain personal information.
You may also have the right to withdraw consent for certain processing activities, opt out of certain marketing communications, or object to certain uses of your information, subject to applicable law.
California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), including rights to know about personal information collected about you, request deletion or correction of certain information, and opt out of certain forms of sharing or targeted advertising where applicable.
We do not discriminate against you for exercising privacy rights provided by applicable law.
European Privacy Rights
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction where applicable data protection laws provide similar rights, you may have rights under the GDPR or applicable local law.
Depending on the circumstances, these rights may include access, correction, deletion, restriction of processing, data portability, objection to processing, and withdrawal of consent.
Where required by applicable law, we process personal information based on an appropriate legal basis, such as fulfilling a contract, complying with legal obligations, legitimate interests, or consent.
Marketing Communications
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us directly. Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary to complete your order.
Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or electronic storage can be guaranteed to be completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements. Any updated version will be posted on this page with the revised effective date.
Contact Us
If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us at service@totestra.com.
Totestra
ANGELINA HAYES FB INC
280 BUTLER RD
KITTANNING, PA 16201
United States
Phone: +1 318-782-8273
Email: service@totestra.com